Fitness Operations Team Lead
4 weeks ago
We're a fitness community dedicated to providing an immersive, high-intensity workout experience. With a focus on strength and cardio interval training, our classes alternate between weightlifting and running on a treadmill to achieve real results and prevent injuries.
Job DescriptionThis is an exciting opportunity to join our team as a Client Operations Supervisor, where you'll be the first point of contact for our clients. You will lead best-in-class hospitality and daily operations, supporting the Senior/General Manager and Assistant General Manager with key marketing initiatives, team development, brand standards, and studio facilities maintenance.
Main Responsibilities:- Ensure seamless class check-ins, studio opening, and closing according to policies and procedures.
- Support management of studio staff on duty.
- Develop effective relationships with clients and staff.
- Excellent customer service skills.
- Availability to work 5 shifts including weekends and public holidays.
- Friendly, outgoing personality and social interaction skills.
- Patient, courteous listening and empathy.
- Ability to prioritize tasks in a fast-paced environment.
- Maintaining a professional appearance and behavior.
- High school diploma or equivalent required.
- Minimum age requirement: 18 years old.
The estimated salary for this role is $23-$24 per hour, depending on location (Los Angeles). We offer a competitive compensation package, reflecting the value we place on our team members' contributions.
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Group Fitness Operations Lead
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