Salon Floor Ambassador

3 weeks ago


El Paso, Texas, United States Milan Institute Full time

This Salon Floor Ambassador position offers a unique opportunity to work in a dynamic and creative environment while assisting in shaping the next generation of beauty professionals. As the face of our institution, you will be responsible for ensuring an exceptional customer experience for all salon clients.

Key Responsibilities:
  • Greet and welcome salon clients in a friendly and professional manner, creating a positive first impression.
  • Manage client bookings and collaborate with salon instructors and students to ensure efficient scheduling and smooth salon operations.
  • Provide exceptional customer service, attending to clients' needs and preferences throughout their salon experience.
  • Maintain a clean and organized salon floor, including workstations, tools, and common areas, to ensure a professional and inviting atmosphere.
  • Handle client complaints or issues professionally and on time, working towards resolutions and maintaining client satisfaction.
Requirements:
  • A high school diploma or equivalent is preferred, along with additional education or training in customer service or hospitality.
  • Previous experience in a customer service role, preferably in the beauty or salon industry, is required.
  • Strong interpersonal skills, including the ability to communicate effectively and professionally with clients, students, and staff, are essential.
  • Excellent organizational skills and attention to detail in managing appointments and salon operations are necessary.
Estimated Salary:

$50,000 - $70,000 per year, depending on location and experience.

Benefits:
  • A 401(k) retirement plan
  • An Employee Stock Ownership Plan
Equal Opportunity Employer:

Milan Institute is an equal opportunity employer and welcomes applications from diverse candidates.



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