Store Operations Lead

7 days ago


Santa Fe, New Mexico, United States Kroger Full time
Job Summary

We are seeking a highly skilled and experienced Store Operations Lead to join our team at Kroger. As a Store Operations Lead, you will be responsible for overseeing the daily operations of our grocery department, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.

Key Responsibilities
  • Customer Service: Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Department Management: Supervise and manage the activities of the grocery department, including scheduling, inventory management, and employee development.
  • Inventory Management: Monitor and control inventory levels, including ordering and receiving merchandise, and maintaining accurate records.
  • Employee Development: Train and develop employees on their job responsibilities, including customer service, inventory management, and department operations.
  • Store Operations: Assist with store operations, including opening and closing procedures, and maintaining a clean and safe store environment.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 2+ years of experience in a retail or grocery environment, with a focus on customer service and department management.
  • Skills: Excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment.
About Us

Kroger is a leading grocery retailer with a commitment to providing exceptional customer service and quality products. We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.



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