Health Care Coordinator

3 weeks ago


Watertown, Massachusetts, United States Main Street Health Full time
About Us

Main Street Health is a leading provider of value-based care in rural America, committed to delivering high-quality medical care to underserved communities. We believe in the importance of trust and relationship-driven care, and our team is dedicated to making a positive impact in the lives of our patients and partners.

About the Role

The Health Navigator plays a critical role in our organization, working closely with patients and providers to ensure seamless care coordination. As a Health Navigator, you will develop trusted relationships with our patients and providers, and assist with various patient-facing, administrative, and logistical tasks to support the delivery of high-quality medical care.

Key Responsibilities
  • Develop strong relationships with patients to assist them with their care
  • Meet with patients during the check-in process, entering data into our software platform for reporting and tracking purposes
  • Call patients to schedule an office visit or remind them to pick up their medication
  • Order and schedule various procedures, tests, and screenings
  • Identify and track progress on important gaps in patient care
  • Maintain a record of patient interactions and communicate with providers using electronic health records
  • Educate patients on their healthcare options, insurance benefits, and common medical conditions
  • Help patients access various community resources
  • Help coordinate follow-up care after patients have been discharged from the hospital
Requirements
  • You are a self-starter who is comfortable working independently
  • You enjoy meeting new people and developing relationships
  • You bring a strong service mentality to your work
  • You love your community and want to see it thrive
  • You can skillfully explain the importance of key activities that makes patients healthier
  • You are flexible and excited to tackle new challenges
  • You love solving problems and will take whatever initiative is required to solve them
  • You are comfortable using data to help inform decisions and activities
  • You are excited by the idea of working in a fast-paced organization where change is the norm
  • You learn and apply new information quickly
  • You are familiar with and comfortable using multiple software platforms
What We Offer
  • A competitive salary of $50,000 - $52,000 per year
  • A full-time 40-hour workweek, Monday-Friday, 8am-5pm
  • An active unencumbered driver's license required
  • A GED or High School Diploma

Main Street Health is an equal opportunity employer, committed to diversity and inclusion in the workplace. We take your privacy and security seriously and will never contact you via encrypted messaging applications, send you a check in advance of your employment, request you to wire money anywhere, or request detailed personal financial information prior to employment.



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