Customer Service Associate

1 week ago


Carmel, Indiana, United States Tokio Marine HCC Full time

At Tokio Marine HCC, we are dedicated to assisting international travelers with their journey around the globe. As a recognized leader in travel insurance, we pride ourselves on providing exceptional service and support to our clients.

Our office environment is designed to foster collaboration and comfort, ensuring our team members can thrive.

  • Starting Pay: $20/Hour
  • Flexible Hybrid Work Schedule
  • Complimentary Snacks and Beverages Daily
  • Company Sponsored Lunches on Wednesdays
  • No Weekend Work
  • Comprehensive Benefits Package (Medical, Dental, Vision, 401k)
  • Casual Dress Code
  • Generous Paid Time Off and Holidays
Your Role:
  • Address incoming inquiries via phone and email regarding provider referrals, claims processing, and benefit verification.
  • Assist clients in obtaining necessary claim forms and applications.
  • Identify and resolve service-related issues by determining the root cause and ensuring prompt follow-up for resolution.
Qualifications:
  • High School Diploma or GED
  • Minimum of two years in a customer service role
  • Excellent communication abilities
  • Reliable and responsible
Tokio Marine HCC is committed to fostering a diverse workplace. We encourage individuals with varied experiences and skills to consider joining our team.



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