Client Experience Director
4 days ago
We are seeking a highly motivated and experienced Studio Manager to join our team at Waxing the City of Dunwoody. As a key member of our leadership team, you will be responsible for driving business growth, leading a team of Cerologists, and delivering exceptional client experiences.
Key Responsibilities
- Develop and implement strategic plans to drive business growth and profitability
- Lead a high-performing team of Cerologists to deliver exceptional client experiences
- Manage inventory, local marketing, community engagement, and public relations efforts
- Oversee studio upkeep, including treatment room maintenance and equipment management
- Promote business growth through effective P&L management and execution of system-wide promotions
Requirements
- Bachelor's degree or equivalent in a related field
- 2+ years of leadership experience in the beauty industry or a similar field
- Proven track record of motivating and developing teams to achieve exceptional results
- Exceptional customer service skills and ability to juggle multiple priorities simultaneously
- Detailed-oriented with excellent written and verbal communication skills
What We Offer
- Competitive salary: $65,000 - $80,000 per year, depending on experience
- Bonus structure based on individual and team performance
- Ongoing training and development opportunities
- A supportive work environment with a dynamic team
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