Client Experience Director

4 days ago


Atlanta, Georgia, United States Waxing The City of Dunwoody Full time
Unlock Your Potential

We are seeking a highly motivated and experienced Studio Manager to join our team at Waxing the City of Dunwoody. As a key member of our leadership team, you will be responsible for driving business growth, leading a team of Cerologists, and delivering exceptional client experiences.


Key Responsibilities
  • Develop and implement strategic plans to drive business growth and profitability
  • Lead a high-performing team of Cerologists to deliver exceptional client experiences
  • Manage inventory, local marketing, community engagement, and public relations efforts
  • Oversee studio upkeep, including treatment room maintenance and equipment management
  • Promote business growth through effective P&L management and execution of system-wide promotions

Requirements
  • Bachelor's degree or equivalent in a related field
  • 2+ years of leadership experience in the beauty industry or a similar field
  • Proven track record of motivating and developing teams to achieve exceptional results
  • Exceptional customer service skills and ability to juggle multiple priorities simultaneously
  • Detailed-oriented with excellent written and verbal communication skills

What We Offer
  • Competitive salary: $65,000 - $80,000 per year, depending on experience
  • Bonus structure based on individual and team performance
  • Ongoing training and development opportunities
  • A supportive work environment with a dynamic team


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