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Retail Sales Associate
2 months ago
Job Summary:
As a Retail Sales Associate at Blue Diamond Growers, you will work closely with customers to determine their needs and provide excellent customer service. You will be responsible for ensuring the cleanliness of the store, maintaining adequate stock levels, and operating cash registers.
Key Responsibilities:
- Interface with retail customers and provide exceptional customer service.
- Operate cash registers, handle money, and handle material of various weights and dimensions.
- Partner with Line Leaders to understand business objectives and recommend approaches to align the workforce with company goals.
- Handle material, including packing product into containers, sealing containers, and conducting clean-up as required.
- Stock shelves with product, sort, weigh, label, and package merchandise.
- Provide customer service, including providing information and assisting customers with purchases.
- Engage in minor maintenance and housekeeping of the Grower Store.
- Maintain product quality by recognizing and understanding customer specifications, defective product, packets, and/or packaging.
- Maintain and understand Blue Diamond Good Manufacturing Procedures (GMPs) and safety practices.
Requirements:
- High School Diploma or GED.
- 1 year of retail/customer service experience.
- Experience interfacing with customers.
- Duties consist of repetitive tasks that are closely related and involve few choices.
- Skilled in identifying problems and assisting in solving.
Preferred Skills and Experiences:
- Use of business-related software applications knowledge.
- Record-keeping experience.
- Knowledge of financial and inventory control.
- General office and computer skills.
Physical Demands Summary:
Must be able to stand for long periods of time and lift a minimum of 50 pounds. Constant bending, lifting, carrying, twisting, and grasping. Store/office demands frequent speaking, both in person and by telephone; reading written reports and computer screens; operating computer keyboard and occasional climbing of ladders.
Work Environment:
Retail store/office type environment with comfortable climate. Occasional contact with outside elements when loading customers' vehicles with product; cool temperature (65 F) in candy/bulk product production room; warehouse not heated or air-conditioned.