Customer Service Representative

3 weeks ago


Midland, Texas, United States Wingstop Restaurants Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Team Member at Wingstop Restaurants. As a key member of our restaurant team, you will be responsible for delivering exceptional service to our guests, ensuring a positive and memorable dining experience.

Key Responsibilities
  • Face of the Restaurant: Act as the primary point of contact for guests, greeting them warmly and ensuring their needs are met.
  • Order Taking and Delivery: Accurately take and deliver orders to guests, ensuring timely and efficient service.
  • Phone and Guest Interactions: Respond to phone calls and interact with guests in a friendly and professional manner.
  • Team Collaboration: Work closely with other team members to ensure seamless service and a positive dining experience.
Requirements
  • Excellent Communication Skills: Ability to effectively communicate with guests and team members.
  • Positive Attitude: Friendly and approachable demeanor, with a focus on delivering exceptional service.
  • Teamwork: Ability to work collaboratively with others to achieve team goals.


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