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Customer Experience Ambassador

2 months ago

Littleton, Colorado, United States Smashburger Full time

Smashburger - 220 Union Blvd

**About the Role**

As a Guest Service Expert at Smashburger, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include:

* Ensuring each guest receives Gold Standard service
* Being knowledgeable of all menu items and making suggestions and answering questions
* Processing POS transactions and accurately following cash handling procedures
* Personalizing food delivery to the guest
* Visiting tables after food delivery to ensure guests have everything they need
* Maintaining a clean and organized restaurant environment

**What We Offer**

* Competitive compensation and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment

**Requirements**

* Ability to work in a fast-paced environment
* Excellent communication and interpersonal skills
* Ability to multitask and prioritize tasks
* Basic math skills and accuracy with handling cash and credit transactions

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity**