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Business Systems Specialist

2 months ago


Mayfield Heights, Ohio, United States Rockwell Automation Full time

Rockwell Automation stands as a leading technology innovator dedicated to enhancing productivity, sustainability, and agility for manufacturers worldwide. With a workforce exceeding 28,000 individuals, we take pride in our contributions to industries that nourish the planet, deliver critical healthcare solutions, and promote environmental sustainability.

We invite all innovators, strategic thinkers, and problem solvers seeking a dynamic environment to excel in their careers. If this resonates with you, we would be thrilled to have you join our team.

Position Overview

In the role of Global Resource Management Business Systems Analyst, you will play a pivotal part in spearheading the implementation of Resource Management capabilities within the PSA Global Resource Management Acceleration Initiative. Your leadership will drive the global transformation of resource allocation, intelligent staffing, and availability functions through systematic deployments across LCS regional and business units. Additionally, you will serve as the Workstream lead for all matters related to 'Resource Management' within our Project Delivery Operations team, collaborating closely with Regional Process Owners and Workforce Planning teams.

Your responsibilities will encompass developing comprehensive project plans from inception to completion, delivering impactful presentations, and conducting training sessions focused on measurement, analysis, improvement, and control.

As the Resource Management lead, you will be tasked with understanding the requirements of the LCS Global Business and its partners, aiming to enhance efficiency, refine business processes, and support overarching strategic objectives.

Building strong organizational relationships will be essential to maintain support for Resource Management functions and processes. Post-PSA deployment, you will continue to provide operational support as a Subject Matter Expert and Business Process Owner, with a sustained focus on enhancing people, processes, and tools.

You will report directly to the Manager of Project Delivery Platforms and Processes.

Key Responsibilities:

  • Implement PSA Salesforce Software for Global Resource Management.
  • Assess and analyze requirements, collaborating with various departments to identify opportunities for technical solutions that automate and enhance business processes.
  • Lead, mentor, and provide technical support to professional and technical staff engaged in business systems analysis; oversee the work of peers and junior IT professionals on assigned projects.
  • Act as the project lead for significant business automation initiatives; manage project budgets and resources; engage with clients to define project scope and evaluate project activities, recommendations, and outcomes; coordinate project resources based on requirements; design and execute project testing and quality assurance protocols.
  • Serve as the Global Process Owner for Resource Management.
  • Ensure that processes within the functional domain are well-documented, appropriate, and aligned with global strategic business objectives.
  • Review and make decisions regarding process change requests, empowered by management within the functional domain.
  • Evaluate and approve process modifications and documentation.
  • Enhance processes within the functional domain based on data-driven KPIs, considering strategic goals.

Essential Qualifications:

  • Bachelor's Degree.
  • Legal authorization to work in the US is required; sponsorship for employment visas is not available for this position.
  • Willingness to travel internationally up to 25% as needed during project deployments.

Preferred Qualifications:

  • Typically requires 5 years of experience in a related field.
  • Familiarity with Resource Management processes and tools, particularly with Certinia PSA Resource Management or similar modern tools.
  • Understanding of current Resource Management methodologies and tools utilized within the Lifecycle Services segment at Rockwell Automation.
  • Experience leading software deployment projects.
  • Ability to communicate effectively with diverse audiences.
  • Proactive mindset with a holistic approach.
  • Strong organizational skills with a natural inclination for strategic planning.
  • Proficient in problem-solving and root cause analysis.
  • A collaborative team player who can work effectively with others.
  • Knowledge of project management methodologies, tools, and phases of the project lifecycle.
  • Experience with large-scale organizational change initiatives.

What We Offer:

  • Comprehensive Health Insurance including Medical, Dental, and Vision coverage.
  • 401k retirement plan.
  • Paid Time Off.
  • Parental and Caregiver Leave.
  • Flexible Work Schedule tailored to support your personal life.

This position is part of a job family. Experience will be the determining factor for position level and compensation.