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Customer Service Representative

2 months ago

Pensacola, Florida, United States Goodwill Industries of the Gulf Coast Full time

Job Summary:

We are seeking a highly skilled and customer-focused Retail Sales Associate to join our team at Goodwill Industries of the Gulf Coast. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Ensure a positive customer experience by greeting customers, answering questions, and resolving issues in a friendly and professional manner.
  • Process sales transactions accurately and efficiently, handling cash, credit card payments, and returns.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service area.
  • Restock shelves, process inventory, and perform other tasks as needed to support store operations.
  • Work collaboratively with colleagues to achieve sales goals and provide excellent customer service.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and credit card transactions.

What We Offer:

  • A competitive hourly wage and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.