Service Team Lead

2 weeks ago


Rockland, Massachusetts, United States D.H. Pace Company, Inc. Full time
About the Job:

We are looking for a motivated Service Supervisor to lead our team in Rockland, MA. This role involves overseeing daily operations, managing staff, and ensuring customer satisfaction.

Duties and Responsibilities:
  • Supervise and coordinate the work of technicians to meet productivity and quality standards.
  • Develop and maintain relationships with customers, vendors, and internal stakeholders.
  • Manage inventory, supplies, and equipment to minimize waste and optimize resource utilization.
  • Collaborate with HR to resolve employee issues and conduct performance evaluations.
Education and Experience:
  • Bachelor's degree in Business Administration or related field.
  • Minimum 2 years of experience in supervisory or management role.
  • Proven track record of improving process efficiency and reducing costs.
Benefits:

We offer a competitive salary, medical, dental, and vision insurance, paid time off, and opportunities for professional growth and development.



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