Food Operations Coordinator

2 weeks ago


Dallas, Texas, United States SSA Group Full time
Position Overview:
SSA Group is seeking dedicated individuals for the role of Food Service Lead. This part-time position is essential in ensuring our dining facilities operate smoothly and efficiently.

About Us:
SSA Group collaborates with various cultural institutions, including zoos and aquariums, to enhance their dining and retail experiences. With a legacy of 50 years, we are committed to innovation, sustainability, and inclusivity, continuously striving to elevate the standards within the cultural attraction sector.

Reporting Structure:
This role reports directly to the Food Service Supervisor and the Food Service Operations Manager.

Key Responsibilities:
1. Deliver exceptional guest service by adhering to SSA EXTRA Guest Service principles.
2. Ensure that all locations are adequately stocked, prepared, and staffed for daily operations.
3. Assist supervisors in maintaining smooth operations across all food service areas.
4. Support food preparation tasks for daily service.
5. Meet established standards for quick service, food safety, quality, and guest satisfaction.
6. Participate in safety protocols, including monitoring food temperatures and waste management.
7. Maintain hygiene standards, including proper uniform and hand-washing practices.
8. Uphold a safe work environment by following all safety regulations.
9. Respond promptly to guest feedback and communicate any issues to supervisors.
10. Stay informed about menu items, pricing, and specials to assist guests effectively.
11. Maintain cleanliness and organization in the work area.
12. Demonstrate a thorough understanding of company policies and procedures.

Qualifications:
- Strong interpersonal and communication skills.
- Excellent problem-solving abilities and organizational skills.
- Ability to adapt in a fast-paced environment.
- Team-oriented, professional, and energetic demeanor.
- Physical capability to stand for extended periods and lift boxes as needed.
- Availability to work varied hours, including weekends and holidays.

Diversity and Inclusion:
We are committed to fostering an inclusive environment that empowers all team members. We focus on removing barriers and promoting growth opportunities for everyone.

Compensation and Benefits:
- Hourly, Non-Exempt position with pay based on experience and qualifications.
- Employee Assistance Program.
- Early pay options.
- Tuition discounts through partner colleges.
- Meal plans and employee discounts.

Equal Opportunity Employer:
SSA Group embraces diversity and is an equal opportunity employer. We are dedicated to building a team that reflects a variety of backgrounds and perspectives, enhancing our work and community engagement.

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