Laboratory Information System Technician, Quality Assurance
4 weeks ago
We are seeking a highly skilled Laboratory Information System (LIS) Technician to join our team. In this role, you will be responsible for providing technical support for our clients' LIS systems and collaborating with cross-functional teams to ensure seamless operations.
The ideal candidate will have hands-on experience with Pharma MES systems and possess strong analytical and communication skills. Additionally, you will have extensive exposure to change management processes and be able to issue respond and manage through ticketing systems.
Key Responsibilities
• Collaborate with business/end users to develop and maintain accurate user stories
• Ensure seamless integration between business requirements and technical capabilities
• Develop and maintain thorough understanding of client's current state, goals, and expectations
• Design and implement process improvements to enhance overall system efficiency
• Work closely with offshore teams to resolve complex technical issues
Requirements
• Hands-on experience with Pharma MES systems
• Strong analytical and communication skills
• Extensive exposure to change management processes
• Ability to respond and manage issues through ticketing systems
• Good knowledge of control systems operation
• Experience with validation testing practices in GxP environments
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