Hotel Operations Manager

3 weeks ago


Vancouver, Washington, United States AC By Marriott Vancouver Waterfront Full time
Job Description

The AC by Marriott Hotel at the Vancouver Waterfront is seeking a skilled Guest Services Supervisor to oversee the smooth operation of our front desk. This is a dynamic role that requires excellent communication and leadership skills.

Salary: $55,000 - $65,000 per year, depending on experience.

Key Responsibilities:
  • Supervise and coordinate the workflow of front desk staff during assigned shifts.
  • Implement suggestive selling techniques to promote hotel services and rooms.
  • Foster exceptional guest experiences through proactive problem-solving and customer service.
Requirements:
  • High school diploma or equivalent required; hospitality experience preferred.
  • Demonstrate strong attention to detail, multitasking abilities, and effective communication skills.
Benefits:
  • Comprehensive health insurance package.
  • 401(k) plan with company match.
  • Paid vacation and sick leave.
  • Opportunities for career advancement within the company.


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