Operations Lead at Alyeska Resort

3 weeks ago


Anchorage, Alaska, United States Alyeska Resort Full time
About Us

Alyeska Resort is a unique workplace where you can make a difference in the lives of our guests. As a Front Operations Supervisor, you will be responsible for leading a team of front desk staff to deliver exceptional guest experiences.

Job Responsibilities
  • Supervise front desk staff to ensure efficient check-ins, check-outs, and guest inquiries.
  • Collaborate with other departments to ensure seamless communication and efficient guest services.
  • Train and onboard new front desk staff to ensure they understand policies, procedures, and guest service standards.
Requirements
  • Proven leadership and supervisory skills with the ability to motivate and guide a team.
  • Excellent communication skills, both verbal and written, for effective interaction with guests, staff, and management.
  • Proficiency in hotel management software and reservation systems, preferred.
Bonus Information
  • Alyeska Resort offers an excellent compensation package, including health insurance, paid time off, and free season passes for employees and qualified dependents.
Expected Salary Range

$68,000 - $88,000 per year, depending on experience.



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