Technical Support Specialist

4 days ago


Dayton, Ohio, United States RELX Full time

Job Summary:

This entry-level position provides technical support for desktop computer systems, workstations, and network issues under supervision. The successful candidate will install, configure, and troubleshoot hardware and software, as well as provide technical setup at trade shows and monitor the IT infrastructure for operating issues.

Key Responsibilities:

  • Install, configure, and troubleshoot desktop systems, workstations, and network issues under supervision.
  • Provide technical support and setup at trade shows, including periodic travel.
  • Monitor, support, and troubleshoot the IT infrastructure for operating issues involving failures, degradation, and event correlation using various software and hardware monitoring tools.
  • Perform troubleshooting and problem resolution for all types of the IT infrastructure as assigned — hardware, software, telecommunication, business application, customer connectivity, etc.

Requirements:

  • High school-level knowledge of computer hardware and software, technical certifications, or equivalent work experience required.
  • A+ Certification or other technology certifications a plus.

What We Offer:

RELX is an equal opportunity employer, committed to providing a fair and accessible hiring process. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

How to Apply:

If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form. Please read our Candidate Privacy Policy and learn more about our company culture and values.



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