Customer Service Representative

1 day ago


Lillington, North Carolina, United States Medical Facilities of America, Inc. Full time

We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative.

As the first point of contact for our guests, you will set the tone for their entire visit to our center.

Your warm welcome and attentive service will ensure that every guest feels valued and appreciated from the moment they walk through our doors.

By providing exceptional customer service, you will play a crucial role in creating a positive and memorable experience and strengthening our ability to provide Care Beyond Compare.

What We Offer:

  • Competitive pay (commensurate with experience)
  • Excellent benefit options, including dental, vision, 401(k), and more
  • Career growth opportunities
  • Daily pay available

What You'll Do:

  • Greet and welcome patients and visitors in a courteous and professional manner
  • Answer and manage incoming calls, directing them to the appropriate department
  • Maintain a clean and organized reception/lobby area
  • Process incoming and outgoing mail, including sorting and distribution
  • Assist with administrative tasks, such as filing, scanning, and data entry
  • Address patient inquiries and resolve any issues or complaints promptly and effectively
  • Other clerical duties as needed for the successful operation of the center

What You Need:

  • Excellent customer service skills
  • Highly organized and detail-oriented
  • Ability to work independently or as part of a team


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