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Employee Benefits Manager

2 months ago

Memphis Tennessee, United States Alera Group Full time
About the Role

We are seeking an experienced Account Manager to join our Employee Benefits team at Alera Group. As an Account Manager, you will be responsible for overseeing Group Benefits accounts, managing client and carrier relationships, and providing exceptional customer service to our clients.

Key Responsibilities
  • Manage the Employee Benefit renewal process, from marketing to enrollment.
  • Consult on employee benefit plan designs to ensure optimal coverage and cost-effectiveness.
  • Identify and communicate sales opportunities to Brokers and other business partners.
  • Stay up-to-date on Affordable Care Act and Compliance measures, and provide timely information to clients.
  • Maintain accurate client files and records in accordance with HIPAA and agency standards.
  • Establish and preserve strong business relationships with clients, Benefits Carriers, Vendors, and other Business Partners.
  • Maintain expertise/knowledge of all lines of coverage and other products/resources offered to clients.
Requirements
  • Minimum of a Bachelor's Degree in a business-related field or equivalent work experience.
  • 3 to 5 years of Employee Benefits experience.
  • Extensive knowledge of the employer-sponsored health and welfare benefits marketplace.
  • 2+ years of Account Management experience required.
  • Strong written and oral communication skills.
  • Ability to work on multiple projects, and work quickly and accurately under pressure.
  • Current Tennessee Insurance Licensure.
  • Experienced in the use of Agency Management Software systems.
  • Proficient in MS Office Suite, with strong Excel skills.
About Alera Group

Alera Group is a leading provider of employee benefits and risk management solutions. We are committed to delivering exceptional service and expertise to our clients, and we are seeking a talented Account Manager to join our team.