Enterprise Supply Chain Specialist

1 week ago


New York, New York, United States Sourcemap Full time

Company Overview

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Sourcemap is the leading provider of supply chain mapping, traceability, and transparency software. Our clients include category-leading global brands, manufacturers, and suppliers across various industries.

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Job Description

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We are seeking an experienced Customer Success Manager to join our growing Customer Success team. As a key member of our team, you will manage all post-sales activity for assigned customers through strong relationship-building, product adoption tactics, and planning to maximize return on investment from Sourcemap services and products.

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Required Skills and Qualifications

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  • 5+ years relevant work experience in Customer-facing enterprise SaaS, account management, or strategic consulting role">
  • Experience deploying large-scale technology solutions for Fortune 500 companies, preferably focusing on supply chain transparency, global compliance, sustainability, global trade, or international business">
  • Familiarity with supply chains for apparel & home goods, pharmaceuticals, or tropical commodities, such as cocoa, coffee, palm, or soy">
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Salary Range

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$120,000 - $150,000 per annum, depending on experience

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Benefits

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Sourcemap offers a comprehensive benefits package, including paid time off, medical, dental, and vision benefits, and a 401(k) plan.

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Location

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New York City or remote/hybrid option available within CST or EST time zones



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