Collision Center Customer Service Representative

4 days ago


Houston, Texas, United States Mike Calvert Toyota Full time
Job Title: Collision Center Customer Service Representative

Join our team at Mike Calvert Toyota and become a part of our family-owned and operated business. We are seeking an experienced Collision Center Customer Service Representative to assist our Collision Center with daily administrative duties.

Key Responsibilities:
  • Process paperwork and reports
  • Prepare and monitor insurance billings and follow up on outstanding payables
  • Assist Body Shop Manager with administrative tasks involving collision estimates and work in process
  • Process month-end reporting
  • Provide excellent customer service and ensure a best-in-class customer experience
Requirements:
  • High level of customer service skills
  • Knowledge of the repair process and any applicable DRP guidelines
  • Basic understanding of estimating software
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment
Why Mike Calvert Toyota?

We are a company where our people come first. We believe our employees are our biggest asset and we work as a team to ensure the customer experience. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.



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