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Head of Kahua Services

2 months ago


Miami, Florida, United States Avicado Construction Technology Services Full time
Job Overview

Revolutionizing the Utilization of Technology and Data in Construction

If you are passionate about technology, adept at problem-solving, and thrive in a collaborative, fast-paced environment while delivering exceptional customer service, Avicado is the place for you. The Director of Kahua Services plays a vital role in ensuring the seamless and efficient operation of our clients' needs. The ideal candidate will possess a background in management, leadership, business development, and project oversight. This position requires the ability to excel in a remote team setting and a commitment to leading, developing, and expanding the Kahua Service Line.

This role is perfect for you if...

  • You are a high achiever, self-motivated, and eager to learn.
  • You embrace responsibility for your team's service line and its outcomes.
  • You foster connections both within and outside the organization.
  • You enjoy being authentic and having fun.

Your responsibilities will include...

  • Taking charge of and driving the growth of the Kahua Service Line.
  • Actively participating in the development of a team of top-tier professionals.
  • Leading a service line that provides industry-leading solutions.
  • Overseeing the Kahua Consulting Team at Avicado:
    • Facilitating training and development.
    • Monitoring performance and implementing strategies to enhance results.
    • Inspiring the team to accomplish tasks and achieve objectives.
    • Providing consistent feedback.
    • Engaging in the recruitment and onboarding of new team members.
  • Supporting Sales in identifying new business opportunities by contributing to service design and scope.
  • Building relationships with construction technology stakeholders.
  • Achieving service revenue and profitability targets.
  • Collaborating closely with colleagues, clients, and vendors.
  • Contributing to the onboarding process for customers at Avicado.
  • Playing a key role in shaping the services team's development.
  • Establishing and maintaining relationships with key stakeholders.
  • Delivering a "higher level of service," a fundamental value of Avicado's mission.

Qualifications required...

  • Minimum of 2 years of experience with Kahua software.
  • Experience managing a remote and dynamic team.
  • Ability to coach, train, and develop team members.
  • Expertise in constructing Kahua solutions.
  • Established connections within the software and construction sectors.
  • Proficiency in relationship building and business development.
  • Self-motivated and independent candidate.
  • Exceptional interpersonal skills.
  • Strong written and verbal communication abilities.
  • Capability to thrive in a fast-paced environment.

Preferred qualifications...

  • Experience in the construction industry related to business processes or project management.
  • Experience in the technology sector concerning software implementations and administration.
  • Experience in customer service related to software support.
  • Familiarity with construction project management systems (e.g., Primavera Unifier, Microsoft Project, e-Builder, Procore, Newforma, Kahua, etc.).
  • 4+ years of experience in Project Management Information Systems (PMIS).

Characteristics of an ideal candidate...

  • Coachable; recognizes strengths and weaknesses and is open to guidance.
  • Responsive; Avicado values quick and positive reactions to clients, prospective clients, and teammates.
  • Innovative; a desire to drive change through unique solutions and creative ideas.
  • Entrepreneurial; the initiative to deliver results and create value for clients.
  • Empowered; focuses on providing solutions rather than problems.
  • Performance-driven and accountable; sets ambitious goals and embraces a high-performance culture.
  • Even-tempered; manages pressure effectively and thrives in a fast-paced setting.

Why choose Avicado?

  • Competitive salary.
  • Health insurance benefits.
  • 401k plan with employer matching.
  • Flexible paid time off.
  • Remote work opportunities.
  • Philanthropic matching gift program.
  • And more...

About Avicado
Founded in 2015, Avicado Construction Technology Services, LLP specializes in enhancing our clients' experiences with cutting-edge cloud-based tools and applications. We are a technology consultancy that empowers construction owners to optimize their systems and data. Our experts collaborate with enterprise organizations such as data centers, universities, hospitals, and real estate developers to create seamless interoperability across their teams and technologies. We are currently experiencing exciting growth and actively seeking new talent.

We pride ourselves on our close-knit team and high-performance culture, while also maintaining a light-hearted atmosphere.

Our commitment to diversity and inclusivity is paramount. We have cultivated an intentional, highly interactive remote work environment that promotes mutual respect and individuality, allowing employees to excel in their roles while maintaining a healthy work-life balance. We offer excellent benefits, remote experiences, flexible work arrangements, various career development opportunities, employee resource groups, and much more.

Avicado has been recognized as a "Great Place to Work" and featured on Inc.'s Best Workplaces of 2023.

We welcome motivated self-starters interested in contributing to a rapidly growing company and collaborating with Fortune 500 clients.

EOE