Shift Leader

4 weeks ago


Prior Lake, Minnesota, United States Panera Brands Full time
Job Summary

The Shift Leader is a key member of our store team, responsible for leading and directing the overall operations of the store in partnership with the General Manager or Assistant General Manager.

This role requires a strong leader who can motivate and inspire the team to deliver exceptional customer service and achieve sales goals.

Key Responsibilities
  • Lead shifts to ensure a smooth and efficient operation of the store
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Manage and train team members to ensure they have the skills and knowledge to deliver excellent customer service
  • Monitor and control store expenses to achieve budget targets
  • Collaborate with the General Manager to achieve sales and customer service goals
Requirements
  • At least 1 year of leadership or customer service experience
  • Ability to work a variety of shifts, including mornings, evenings, and weekends
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A fun and dynamic work environment

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