Campus Retail Team Lead Specialist

1 week ago


Durham, North Carolina, United States Follett Full time
Campus Retail Team Lead Job Description

Follett, a leading provider of education technology, services, and print and digital content, is seeking a skilled Campus Retail Team Lead to support store operations. As a key member of the team, you will drive sales growth while delivering exceptional customer service experiences.

The ideal candidate will have strong organizational skills, excellent communication abilities, and a passion for leadership. If you are a motivated individual with experience in retail or academic settings, we encourage you to apply. Estimated salary: $17-$20 per hour.

Job Responsibilities:
- Execute store plans and daily operations to meet company objectives
- Develop and implement sales promotions and special events
- Supervise team members, including training, coaching, and scheduling
- Maintain accurate inventory control and cash handling procedures

Requirements:
- Associate's degree or equivalent required
- 0-5 years of relevant experience preferred
- Strong analytical and problem-solving skills
- Excellent customer service and communication abilities
- Ability to influence a team and build relationships

Benefits:
- Medical, dental, and vision insurance
- Voluntary insurance plans
- 401(k) plan with 100% company match
- Generous vacation time and sick days
- Quarterly bonus plan

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