ServiceNow Expert
1 week ago
Job Summary:
We are seeking a highly skilled ServiceNow Developer to join our team at RIT Solutions, Inc. The ideal candidate will have a minimum of 5 years of experience working with ServiceNow, with a strong focus on development and implementation within the CSM and ITSM domains.
Key Responsibilities:
- Develop and implement ServiceNow solutions using client and server-side JavaScript and AngularJS.
- Create and manage workflows using Flow designer and Workflow Editor.
- Design and implement ServiceNow API architecture, including Rest integrations and Scripted REST API development.
- Configure and troubleshoot Advanced Work Assignment module, including setting up channels, queues, assignment rules, and handling agent presence and capacity.
- Develop Service Portal architecture, including creation of portals, pages, widgets, and custom logic using AngularJS implementation.
- Customize ServiceNow using UI Pages, UI Macro & CMS, and Script Includes.
Requirements:
- Minimum 5 years of experience working with ServiceNow.
- Strong knowledge of ServiceNow CSM and ITSM domains.
- Proficiency in ServiceNow client and server-side JavaScript and AngularJS.
- Ability to create and manage workflows using Flow designer and Workflow Editor.
- Experience with ServiceNow API architecture, including Rest integrations and Scripted REST API development.
- Extensive knowledge of Advanced Work Assignment module.
- Proficiency in Service Portal architecture.
- Customizing ServiceNow using UI Pages, UI Macro & CMS, and Script Includes.
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