ServiceNow Expert

1 week ago


Minneapolis, Minnesota, United States RIT Solutions, Inc. Full time

Job Summary:

We are seeking a highly skilled ServiceNow Developer to join our team at RIT Solutions, Inc. The ideal candidate will have a minimum of 5 years of experience working with ServiceNow, with a strong focus on development and implementation within the CSM and ITSM domains.

Key Responsibilities:

  • Develop and implement ServiceNow solutions using client and server-side JavaScript and AngularJS.
  • Create and manage workflows using Flow designer and Workflow Editor.
  • Design and implement ServiceNow API architecture, including Rest integrations and Scripted REST API development.
  • Configure and troubleshoot Advanced Work Assignment module, including setting up channels, queues, assignment rules, and handling agent presence and capacity.
  • Develop Service Portal architecture, including creation of portals, pages, widgets, and custom logic using AngularJS implementation.
  • Customize ServiceNow using UI Pages, UI Macro & CMS, and Script Includes.

Requirements:

  • Minimum 5 years of experience working with ServiceNow.
  • Strong knowledge of ServiceNow CSM and ITSM domains.
  • Proficiency in ServiceNow client and server-side JavaScript and AngularJS.
  • Ability to create and manage workflows using Flow designer and Workflow Editor.
  • Experience with ServiceNow API architecture, including Rest integrations and Scripted REST API development.
  • Extensive knowledge of Advanced Work Assignment module.
  • Proficiency in Service Portal architecture.
  • Customizing ServiceNow using UI Pages, UI Macro & CMS, and Script Includes.


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