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Client Service Representative

2 months ago

Radnor Twp, United States Main Line Health Full time
About the Role

We are seeking a skilled Client Service Representative to join our team at Main Line Health. As a Client Service Representative, you will play a vital role in providing exceptional customer service to callers, ensuring that they receive accurate and compassionate support in navigating the healthcare system.

Key Responsibilities
  • Provide Accurate and Compassionate Customer Service: Respond to calls from patients and families, providing clear and concise information about healthcare services and support.
  • Document Communication: Accurately document all communication with patients and families, ensuring that their needs are met and their concerns are addressed.
  • Support the Healthcare Team: Collaborate with healthcare professionals to ensure that patients receive seamless and coordinated care.
  • Develop and Grow Your Career: Take advantage of opportunities for professional development and growth, including tuition reimbursement and certification programs.
Requirements
  • Experience: At least two to three years of customer service experience in a healthcare or service-oriented organization.
  • Computer Skills: Proficient in Windows applications and keyboard skills of 50-55 WPM.
  • Education: High school diploma or equivalent, with additional training in computers.
  • Licensures/Certifications: Medical Terminology.
About Main Line Health

Main Line Health is a comprehensive healthcare system dedicated to providing exceptional patient care and service. Our team is committed to delivering high-quality, patient-centered care, and we are seeking like-minded individuals to join our team.