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Restaurant Operations Manager

2 months ago

Akron, Ohio, United States Checkers Drive-In Restaurants , Inc. Full time
Purpose of Your Work

We make a difference in people's lives by serving our Franchisees, Teams, and Guests at Checkers & Rally's.

Key Responsibilities
  • Execute the restaurant plan to achieve sales and profits goals and provide excellent Guest and Team service.
  • Manage the overall restaurant to ensure we are the 1st Choice for our Guests and Employees.
  • Meet budgeted sales and profits by managing all aspects of the P&L.
  • Determine staffing needs and hire the right candidates for the right position.
  • Ensure shifts are properly staffed to guarantee consistent operations and Guest satisfaction.
  • Train Team Members and Managers on operations, policies, and procedures and Guest service.
  • Identify and respond to complaints and policy and procedure violations.
  • Provide regular feedback and coaching to employees on their performance.
  • Ensure the restaurant is a safe, clean, and fun environment for our employees and Guests.
What's in It for You?
  • Operations Excellence: Our team expects and delivers nothing but the best.
  • Training & Development: We bring out the best by ensuring everyone gets well trained.
  • Career Growth: You can do more, get more, and be more at Checkers & Rally's.
  • Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses and incentives.
Requirements
  • High School Diploma or General Education Degree (GED) - Preferred
  • Food Safety Certified
  • Over 2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong verbal and written communications skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with our fast-paced environment
  • Commitment to our core values of integrity, service, excellence, and courage to be bold & grow