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Customer Service Representative and Team Member

2 months ago

Arlington, Virginia, United States Vitality Bowls Full time
Job Summary

Vitality Bowls is seeking a highly motivated and customer-focused Team Member and Cashier to join our team. As a Team Member and Cashier, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Greet customers in a friendly and welcoming manner, answer questions about menu items, and resolve any customer complaints in a professional and courteous manner.
  • Cash Handling: Operate a cash register, handle cash and credit transactions, and maintain accurate cash handling procedures.
  • Store Maintenance: Maintain a clean and organized store environment, including the kitchen, dining area, and restrooms.
  • Teamwork: Work collaboratively with other team members to ensure seamless service and a positive customer experience.
Requirements
  • Customer Service Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members.
  • Cash Handling Skills: Ability to accurately handle cash and credit transactions, and maintain accurate cash handling procedures.
  • Physical Demands: Ability to stand for long periods of time, lift up to 25 pounds, and move quickly and efficiently in a fast-paced environment.
  • Availability: Availability to work a variety of shifts, including mornings, afternoons, and weekends.
Vitality Bowls Standards and Expectations
  • Be Friendly and Fast: Make a great first impression, show a sense of urgency, and strive to minimize wait times.
  • Know Your Stuff: Become knowledgeable about Vitality Bowls menu, preparation methods, and ingredients.
  • The One Team Theme: Work together as ONE team to deliver a great meal and provide outstanding service.
  • Show Pride in Your Work: Look sharp, be on time, and maintain a clean and organized store environment.