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Customer Service Representative

4 weeks ago

Arlington, Virginia, United States Staff My Agency Full time
Position Overview

We are seeking a highly motivated and licensed professional to join our team as a Customer Service Representative - State Farm Agent Team Member. This role requires a Property and Casualty license, as well as excellent interpersonal and communication skills.

As a Customer Service Representative, you will be responsible for establishing customer relationships, providing prompt and accurate service, and using a customer-focused approach to educate customers about insurance options. You will also be expected to maintain a strong work ethic and be committed to success each day.

What We Offer:
  • Hourly plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office

Requirements:
  • Property & Casualty license (required)
  • Life and Health license (required)
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.