Customer Service Representative
7 days ago
About Us:
Savers / Value Village is a leading thrift store operator with a mission to champion reuse and inspire a second-hand culture. Our stores supply gently-used items donated by the community to local nonprofit organizations, providing funding for their programs and services.
We operate under various brands, including Savers (U.S.), 2nd Ave (U.S.), Value Village (U.S. and Canada), Unique (U.S.), Village des Valeurs (Quebec), and Savers Australia.
What We Offer:- An opportunity to work in a purpose-driven company with a business model that positively impacts the environment and local communities.
- A chance to be part of a diverse team celebrating uniqueness and individuality.
- Ongoing training and development opportunities to support career growth and advancement.
- A comprehensive benefits package, including health plans, life insurance, and retirement savings matching.
- Flexible scheduling options, including full-time and part-time roles.
Compensation:
The estimated annual salary for this role is $35,000-$45,000, depending on location and experience. This figure may vary based on individual circumstances and company requirements.
Your Role:As a Customer Service Representative, you will play a vital role in creating an excellent experience for customers, donors, and colleagues alike. Your responsibilities will include:
- Providing exceptional customer service and support.
- Engaging with donors and ensuring a positive experience.
- Collaborating with team members to achieve sales goals and maintain store appearance.
Requirements:
To succeed in this role, you should possess:
- Excellent communication and interpersonal skills.
- A customer-centric approach and ability to resolve issues professionally.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Basic math skills and accuracy when handling cash and operating a point-of-sale system.
Benefits:
- Bundled health plans (medical, Rx, dental, and vision).
- Company-paid life insurance for added security.
- Access to employee wellness programs, including smoking cessation and diabetes management coaching.
- A 401(k) plan with generous company matching contributions.
- Paid time off for leisure or other activities.
Savers / Value Village is an E-Verify employer.
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