Patient Care Coordinator

2 weeks ago


Bronx, New York, United States Services for the UnderServed Full time
Job Title: Patient Navigator

At Services for the UnderServed, we are seeking a highly motivated and compassionate Patient Navigator to join our team. As a Patient Navigator, you will play a critical role in supporting our clients in achieving their healthcare goals and improving their overall quality of life.

Job Summary:

The Patient Navigator will work closely with our clients, healthcare providers, and community resources to ensure that our clients receive the necessary support and services to manage their health conditions. This includes providing education, advocacy, and navigation services to help our clients access healthcare services, benefits, and other resources.

Key Responsibilities:
  • Provide direct support to clients in navigating the healthcare system, including scheduling appointments, coordinating transportation, and communicating with healthcare providers.
  • Assist clients in accessing benefits and services, such as Medicaid, food stamps, and housing assistance.
  • Provide education and support to clients on healthy living, disease management, and wellness.
  • Collaborate with healthcare providers to ensure that clients receive comprehensive and coordinated care.
  • Document client interactions, progress, and outcomes in a timely and accurate manner.
Requirements:
  • Bachelor's degree in a related field, such as social work, healthcare administration, or a related field.
  • Minimum of 2 years of experience in a healthcare or social services setting.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Knowledge of healthcare systems, benefits, and resources.
Preferred Qualifications:
  • Bilingual or multilingual skills.
  • Experience working with diverse populations, including individuals with HIV/AIDS, homeless individuals, and individuals with substance use disorders.
  • Knowledge of community resources and services.
What We Offer:
  • A competitive salary and benefits package.
  • A dynamic and supportive work environment.
  • The opportunity to make a meaningful difference in the lives of our clients.


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