Home Healthcare Branch Director

6 days ago


Chicago, Illinois, United States Serenity Home Healthcare Inc Full time

Serenity Home Healthcare Inc is seeking a seasoned professional to lead our branch operations as a Home Healthcare Branch Director.

The ideal candidate will have a strong background in home care administration, with a proven track record of managing teams and ensuring seamless day-to-day operations.

This role offers an exciting opportunity to grow with a leading healthcare organization and take on new challenges in a dynamic environment.

Key Responsibilities:

  • Oversee the management of office operations, including rent payments, supply purchases, and maintenance
  • Ensure compliance with laws and regulations governing caregiving services
  • Manage personnel, including performance evaluations, recruitment, onboarding, training, and dismissals
  • Prepare weekly and monthly reports on key performance indicators for administrative managers
  • Resolve client and caregiver complaints, escalating issues as necessary
  • Maximize utilization hours of insurance benefits
  • Maintain positive relationships with case managers to build and maintain client base
  • Develop and implement growth campaigns to promote services to local healthcare organizations
  • Implement and interpret service and operational policies, ensuring compliance with company and regulatory guidelines

Requirements:

  • Bachelor's degree preferred
  • 5+ years of experience in home healthcare, caregiving, or a related field
  • 2-3 years of managerial or supervisory experience within the homecare setting
  • Bilingual Spanish speaker
  • 24hrs Online Caregiverlist training certificate
  • Basic computer proficiency and Microsoft Suite familiarity
  • Strong attention to detail and documentation
  • Excellent written and verbal communication skills
  • Superb organizational and self-management skills
  • Excellent leadership and people skills
  • Valid driver's license, current auto insurance, and clean driving record

Compensation: $25-$30 per hour

Benefits: 401(k), 401(k) matching, dental insurance, health insurance, paid time off, vision insurance

Schedule: 8-hour shift, Monday to Friday

Education: Bachelor's (Preferred)

Experience: Home care: 5 years (Required)

Relocation: Chicago, IL 60639: Relocate before starting work (Required)



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