Customer Service Coordinator
1 week ago
About Us
Apple Dental Associates, Inc. d/b/a Lycomiong Dental is a busy established dental practice committed to providing exceptional patient care and service. We are dedicated to building long-term relationships with our patients and community.
Job Description:
We are seeking a highly skilled and experienced Front Desk Coordinator to join our team. The successful candidate will be responsible for providing exceptional customer service, handling phone calls, scheduling appointments, and ensuring seamless communication between patients, insurance companies, and our dental team.
Key Responsibilities:
- Answer phone calls, schedule appointments, and respond to patient inquiries in a timely and professional manner
- Verify insurance coverage, calculate and collect patient co-pays, and submit claims to insurance companies
- Present treatment plans and facilitate financial arrangements with patients
- Perform other tasks as required to support the efficient operation of our front desk
Requirements and Qualifications:
- Excellent communication and customer service skills
- Dependable and efficient in time management
- Able to multitask and work under pressure in a fast-paced office environment
- Proficient with computers and able to learn new software quickly
What We Offer:
- A competitive salary range of $45,000 - $55,000 per year, based on experience
- The opportunity to work in a dynamic and expanding dental practice
- A supportive and collaborative work environment
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