FT Parts Specialist
2 weeks ago
We are seeking a highly skilled and customer-focused Parts Specialist to join our team at O'Reilly Auto Parts in Stephenville, TX. As a key member of our sales team, you will be responsible for providing exceptional service to our retail and installer customers, while also supporting store management in achieving sales and customer satisfaction goals.
Key Responsibilities- Provide outstanding customer service, responding to customer inquiries and resolving issues in a friendly and professional manner.
- Assist customers in selecting merchandise, providing product information and recommendations as needed.
- Support store management in achieving sales and customer satisfaction goals, including maintaining a clean and organized store environment.
- Process transactions, including cash, credit card, and check payments, while maintaining accurate cash handling and inventory management.
- Perform various daily operational tasks, including receiving and stocking merchandise, maintaining store displays, and performing routine maintenance tasks.
- Operate store test equipment, including brake lathes and other diagnostic tools, after completing required training and meeting company requirements.
- Perform in-store services for customers, including installing wipers, testing and charging batteries, and scanning vehicle trouble codes, where permitted by state and local laws.
- Occasionally drive a delivery vehicle to make deliveries, meeting company driving eligibility requirements.
- Ability to quickly match alphanumeric sequences.
- Ability to provide outstanding, friendly, and professional customer service.
- Must be able to multitask, handling customers on the phone and in the store at the same time.
- Familiarity with automotive parts, cataloging, weatherly index system, and automotive sales or service is desired.
- ASE certification is a plus.
- Fluency in multiple languages, particularly Spanish, is highly desired.
O'Reilly Auto Parts offers a competitive total compensation package, including:
- Competitive wages and paid time off.
- Stock purchase plan and 401(k) with employer contributions starting day one.
- Medical, dental, and vision insurance with optional flexible spending account (FSA).
- Team member health and wellbeing programs.
- Tuition educational assistance programs.
- Opportunities for career growth and advancement.
O'Reilly Auto Parts is an equal opportunity employer, committed to administering hiring decisions without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law.
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