Neighborhood Support Advisor

1 week ago


Minneapolis, Minnesota, United States Second Harvest Heartland Full time
About the Opportunity

We are seeking a compassionate Neighborhood Support Advisor to join our team at Second Harvest Heartland.

In this role, you will be responsible for providing robust direct assistance to neighbors, assessing their needs, and connecting them with food and resources.

You will work primarily through live phone calls, email, and online screening tools, providing exceptional customer service and ensuring a positive experience for all neighbors.

Main Responsibilities
  • Neighbor Support: Provide application or enrollment support and connect neighbors to other community resources.
  • Phone and Email Support: Respond to phone calls and emails from neighbors, community partners, and internal teams.
  • Data Management: Accurately collect and report data on neighbor interactions and program outcomes.

Salary: $24.75 per hour (plus an additional $3 hourly for bilingual candidates)


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