Travel and Expense Analyst

2 weeks ago


Atlanta, Georgia, United States CRH Full time
Job Summary

The Travel and Expense Analyst serves as the program administrator and subject matter expert for Concur, IPG's travel and expense system, supporting North America with approximately 1,000 users. This role is responsible for ensuring all travel and expense processes run accurately and timely, analyzing and resolving Concur issues, generating reports, and reviewing expense report audit results.

Key Responsibilities
  • Program administration for IPG's Concur Travel and Expense system, including setup and maintenance of user accounts and assignment of Corporate Cards.
  • Provide superior customer service to Concur users in resolving expense report issues and enforcing Company T&E policy.
  • Conduct and/or review audits of expense reports and resolve audit findings, ensuring Concur audit rules, exceptions, and procedures align with the T&E Policy.
  • Prepare Corporate Card reconciliations for employees with delinquent account balances and implement enhancements to the Concur Travel and Expense system to improve and streamline travel booking and expense management processes.
  • Provide monthly and ad-hoc management reporting on travel and expense, including key metrics to upper management.
  • Develop and maintain accurate training videos and documentation, SOPs, and functional specification documents.
Requirements
  • Extensive knowledge of Concur and related ERP interfaces (SAP).
  • Ability to learn quickly and detail-oriented, with excellent organizational skills and ability to effectively prioritize tasks and meet deadlines.
  • Process and detail-oriented, with ability to recommend and implement improvements to existing processes and implement new processes and controls.
  • Ability to understand and explain policy requirements to users and expense approvers.
  • Highly organized and proactive, with superior problem resolution and analytical skills.
  • Strong written and oral communication skills.
  • Concur T&E experience required, minimum 2 years.
  • Bachelor's degree or 3+ years equivalent work experience.
  • Moderate knowledge of reporting tools such as Cognos.
  • Knowledge of Business Travel Industry.
  • Moderate Microsoft Office skills (Excel, Word, PowerPoint).
  • Familiarity of A/P systems and processes.
About CRH

CRH has a long and proud heritage as a collection of hundreds of family businesses, regional companies, and large enterprises that together form the CRH family. We operate in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.



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