Automotive Service Consultant

6 days ago


Riverton, Wyoming, United States Fremont Motor Riverton Full time
Service Advisor Job Description

We are seeking a skilled and knowledgeable Service Advisor to enhance customer satisfaction by providing exceptional service and guidance throughout their vehicle maintenance and repair journey.



Key Responsibilities:


  • Interact with customers to understand their vehicle service requirements and concerns.
  • Offer recommendations and advice on necessary repairs and maintenance based on vehicle inspections and customer feedback.
  • Provide accurate estimates and cost breakdowns for repairs, ensuring transparency and clarity for customers.
  • Coordinate service appointments, ensuring efficient scheduling and allocation of resources.
  • Collaborate with technicians and mechanics to ensure timely completion of repairs and maintenance.
  • Keep customers informed about the progress of their service requests and any additional issues discovered during inspections.
  • Address customer inquiries, resolve complaints, and strive to maintain a high level of customer satisfaction.


Requirements:


  • Prior experience in a similar role as a Service Advisor or in automotive service is preferred but not required.
  • Strong interpersonal and communication skills with the ability to build rapport and effectively convey information to customers and colleagues.
  • Knowledge of automotive systems, components, and repairs is beneficial.
  • Ability to multitask, prioritize workload, and handle challenging situations with professionalism.
  • Proficient computer skills with the ability to quickly learn software applications related to the automotive industry.


Benefits:


  • Competitive compensation ranging from $3000 to $4200 per month.
  • Opportunity for career growth and development within the automotive industry.
  • Comprehensive healthcare benefits package.
  • Paid time off and vacation days.
  • Employee discounts on automotive services and products.


About the Company:

Fremont Motor Riverton is a reputable automotive dealership and service center located in Riverton, Wyoming.




  • Proven track record of service and sales success
  • Strong record of positive customer satisfaction results
  • Team oriented and self motivated
  • Able to work with little supervision
  • Clean driving record and valid driver's license
  • Willing to submit to pre-employment background check and drug screen


We are dedicated to providing our customers with top-quality vehicles, exceptional service, and a transparent and hassle-free car-buying and service experience.



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