Senior Engagement Director

7 days ago


Kings Mountain, North Carolina, United States Summit Place Of Kings Mountain Full time
Job Title: Senior Engagement Director

Summit Place of Kings Mountain seeks an experienced Senior Engagement Director to join their team. This role is responsible for driving sales and marketing efforts at the community level, generating new leads, converting leads to move-ins, and implementing effective sales strategies.

About the Role:

  • This position reports directly to the Executive Director.
  • The ideal candidate will have 3-5 years of experience in sales and marketing, preferably in senior housing.
  • Prior experience working with the elderly and/or disabled in a paid or volunteer position is highly desirable.

Key Responsibilities:

Sales and Marketing Strategy

The Senior Engagement Director is responsible for developing and executing sales and marketing plans to drive occupancy and revenue growth.

They will identify and pursue opportunities to market Phoenix Senior Living communities, work closely with corporate Marketing Support to ensure effective lead generation, and provide customer service by responding to inquiries and communicating with the community and Regional Operations Team.

Key Performance Indicators (KPIs):

  • Maintain high levels of sales productivity and meet or exceed standards.
  • Conduct tours with prospective residents and personally close new sales.
  • Implement and promote resident referral programs to generate new referrals.
  • Maximize occupancy and revenue opportunities for the community.
Communication and Collaboration

The Senior Engagement Director will present the company in a positive and professional manner, maintain a high level of confidentiality, and be able to relate in a positive and professional way to a diverse resident and employee population.

They will also assist in completion, production, and roll-out of Standard Operation Procedures and meet monthly with the sales team to review sales and marketing activity, quality assurance, and other key marketing issues.

Education and Skills:

  • College degree preferred.
  • Computer proficiency with working knowledge of Windows, PowerPoint, Excel software.
  • Ability to be flexible and work in an environment that promotes teamwork and collaboration.
  • Excellent communication skills, both verbal and written.

Estimated Salary Range:$60,000 - $80,000 per year, depending on experience.



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