Operations Manager

2 days ago


Reno, Nevada, United States Grove Collaborative Full time
About Grove Collaborative

Grove Collaborative is a Certified B Corp that's transforming consumer products into a positive force for human and environmental good. We're driven by the belief that sustainability is the only future, and we're committed to making it easy for everyone to build sustainable routines and Be a Force of Nature.

Job Summary

We're seeking an experienced Operations Manager to join our fast-paced and exciting Fulfillment Operations team. As an Operations Manager, you'll play a critical role in ensuring that we fulfill our commitment to our customers by shipping their orders out in a timely manner with the highest quality.

Key Responsibilities
  • Lead all operational aspects of the fulfillment center for a given shift, ensuring seamless execution and high-quality results.
  • Partner with our People team to recruit, train, and develop your workforce for the fulfillment center, fostering a culture of excellence and continuous improvement.
  • Communicate goals and expectations to your team, ensuring they understand what's important and how to achieve it.
  • Drive operational goals for productivity, safety, quality, and costs, identifying areas for improvement and implementing solutions.
  • Cross-collaborate with fellow Fulfillment Center Operations Managers, Operations Strategy, Finance, and People teams to achieve shared goals and objectives.
  • Ensure compliance with all required operating practices and safety protocols, maintaining a safe, clean, and professional fulfillment center.
Requirements
  • Bachelor's or MBA degree in Operations, Engineering, or a related field.
  • Minimum 7 years of supply chain leadership experience in fulfillment or a similar environment.
  • At least 3 years of experience as an Operations Manager or similar role in a large fulfillment center, managing 100+ employees who fulfilled ecommerce orders or equivalent.
  • Proven track record of developing and mentoring a team of supervisors and leads.
  • Superior communication skills, with the ability to break down complex strategies into easy-to-understand concepts.
  • Metrics-driven, with expertise in taking insights from data to identify areas for improvement and opportunities for growth.
  • Customer- and employee-centric, with the ability to manage through ambiguity and conflict to balance short-term needs with long-term goals and vision.
What's In It For You
  • Competitive benefits, including medical, vision, and dental.
  • Equity - shared success is core to our mission.
  • Flexible Paid Time Off - we care most about results.
  • Free VIP membership and 25% employee discount.
  • The opportunity to work for a company that believes in making a positive impact on the world.

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