Optical Team Lead
4 weeks ago
Join EssilorLuxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses, as a Licensed Team Lead. In this role, you will be responsible for creating exceptional value in the lives of customers and patients by delivering exceptional customer service.
Key Responsibilities:- Ensure the LensCrafters team provides unsurpassed customer service
- Proactive and solution-driven, accurate execution and product knowledge
- Assist customers with selections, provide recommendations, and assist sales associates
- Serve as a responsible alternate store key holder
- Under current and valid state Opticianry license, provide expertise and product knowledge on lens choices based on the patient's vision needs and OD prescription, adjust and/or repair eyewear as needed, present and dispense eyewear, and perform accurate digital measurements
- HS diploma/GED
- Current and valid state Opticianry license
- Strong optical and retail experience
- Knowledge of current optical theory and merchandise
- Strong communicator and listener
- Strong inter-personal skills
- Strong basic math skills
- Sales skills
- Problem-solving ability
- Familiarity with cash register, computers, and calculators
- Leadership and training experience
- Edging and mounting experience
- Basic optics knowledge and optical measurement experience
- State licensure (if applicable) and/or ABO Certification in non-licensed states
- LensCrafters Final Eyewear Inspector Certification
- LensCrafters Quality, Fitting, and Adjusting Program
- Optical machinery/instruments experience
- Customer service experience
- AccuFit Digital Measurement System certification
- Knowledge of current store merchandise and lens options
EssilorLuxottica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information, or any other characteristics protected by law.
Native Americans in the US receive preference in accordance with Tribal Law.
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