Optical Team Lead

2 weeks ago


Hemet, California, United States EssilorLuxottica Group Full time

Job Summary

We are seeking a highly skilled and experienced Licensed Team Lead to join our team at EssilorLuxottica Group. As a Licensed Team Lead, you will be responsible for creating exceptional value in the lives of customers and patients by delivering exceptional customer service.

Key Responsibilities

  • Ensure the LensCrafters team provides unsurpassed customer service
  • Proactive and solution-driven, accurate execution and product knowledge
  • Assist customers with selections, provide recommendations, assist sales associates
  • Serve as a responsible alternate store key holder

Requirements

  • HS diploma/GED
  • Current and valid state Opticianry license
  • Strong optical and retail experience
  • Knowledge of current optical theory and merchandise
  • Strong communicator and listener
  • Strong interpersonal skills
  • Strong basic math skills
  • Sales skills
  • Problem-solving ability
  • Familiarity with cash register, computers, and calculators
  • Leadership and training experience
  • Edging and mounting experience
  • Basic optics knowledge and optical measurement experience

Preferred Qualifications

  • State licensure (if applicable) and/or ABO Certification in non-licensed states
  • LensCrafters Final Eyewear Inspector Certification
  • LensCrafters Quality, Fitting, and Adjusting Program
  • Optical machinery/instruments experience
  • Customer service experience
  • AccuFit Digital Measurement System certification
  • Knowledge of current store merchandise and lens options

Compensation and Benefits

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.


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