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Customer Service Team Lead

2 months ago

Flowery Branch, Georgia, United States T.J. Maxx Full time
T.J. Maxx Spout Springs Rd 30542 Key Responsibilities: • Promote an exceptional customer experience • Oversee a team of associates at the front of the store • Train and coach associates on personalizing the customer experience while promoting loyalty programs • Address customer concerns and issues promptly • Coordinate breaks for all What You'll Achieve: • Develop and implement strategies to enhance customer satisfaction • Foster a positive and inclusive work environment • Collaborate with the team to drive sales and revenue growth • Stay up-to-date on company policies and procedures Requirements: • Strong leadership and communication skills • Ability to work in a fast-paced environment • Excellent customer service skills • Ability to train and develop associates What We Offer: • Competitive salary and benefits package • Opportunities for career growth and development • Collaborative and dynamic work environment Join Our Team: If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.