Senior Network Service Technician
4 weeks ago
The Senior Network Service Technician will be responsible for installing, setting up, rearranging, or removing switching, distribution, routing, and dialing equipment used in central offices or headends.
They will also service or repair telephone, internet, and other communications equipment, install communications equipment or communications wiring in buildings, and troubleshoot network outages/issues and work with vendors to repair/replace equipment.
The Senior Network Service Technician will be part of the Enterprise Technologies team at Kansas State University, which leads strategies to ensure that technologies are used efficiently and cost-effectively while leveraging stakeholders' feedback to guide improvements and adjustments.
The team ensures that technology decisions align with the University goals, system infrastructure is functional and efficient, builds data protection processes, and monitors key performance indicators (KPIs).
The Senior Network Service Technician will manage day-to-day technology and client service operations to improve infrastructure costs, performance, and user satisfaction.
Minimum Qualifications:
High school diploma and one year of relevant experience.
Preferred Qualifications:
Three years of experience working in the telecommunications industry and with switching equipment, experience with telecommunications wiring, equipment programming, and familiarity with telecommunications standards, experience with AT&T, data and voice equipment, ability to work independently, prioritize projects, and meet deadlines under pressure, familiarity with electronic data switches and large central office telephone capabilities.
How to Apply:
Please submit the following documents: Application, Resume, Names and contact information for three references.
Anticipated Hiring Pay Range:
$22.83-$29.11 per hour.
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