Customer Service Representative

3 weeks ago


Creedmoor, Texas, United States Food Lion Full time
Job Title: Customer Lead

Job Summary:

We are seeking a Customer Lead to provide exceptional customer service and support to our customers. As a Customer Lead, you will be responsible for ensuring that our customers receive fast, easy, flexible, and friendly service, while maintaining high standards of customer satisfaction and sales growth.

Key Responsibilities:

• Provide prompt, accurate, and friendly service to customers, engaging them to create a positive shopping experience

• Greet each customer and use their name whenever possible, making every customer feel valued and appreciated

• Unload customers' groceries from cart to belt, unloading items for ease of bagging, such as grouping cold items together

• Check the bottom of every cart and under all baby seats for items before completing an order, ensuring that every customer leaves with a smile

• Follow correct bagging procedures for the correct use of bags by type, ensuring that every customer receives their items in a timely and efficient manner

• Scan customers' orders and handle payment transactions, per standard practice, ensuring that every customer receives accurate and efficient service

• Avoid personal conversations with other associates when customers are present, maintaining a professional and courteous demeanor at all times

• Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers, ensuring that every customer receives accurate and efficient service

• Follow procedures for refunds and error correction, ensuring that every customer receives a positive experience

• Make every attempt to maintain accurate cash control, ensuring that every customer receives accurate and efficient service

• Follow procedures and perform overrides, ensuring that every customer receives accurate and efficient service

• Identify customers needing assistance and offer to take the customer's order to their car, including Food Lion To-Go orders (if applicable)

• Maintain alertness and call for assistance when needed to service customers per service standards, ensuring that every customer receives a positive experience

• Check prices quickly and accurately, ensuring that every customer receives accurate and efficient service

• Be courteous and helpful to other associates, maintaining a positive and supportive team environment

• Wear the Food Lion uniform with apron, complete with name badge, when on duty, and have a neat and clean appearance while adhering to the Food Lion dress code

• Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice, ensuring that every customer receives a positive experience

• Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation, maintaining a positive and welcoming environment for customers

• Report any register malfunction to the Customer Service Manager or MOD, ensuring that every customer receives accurate and efficient service

• Ensure the MVP savings center KIOSK is filled with paper and properly working, ensuring that every customer receives a positive experience

• Adhere to all company guidelines, policies, and standard practices, maintaining a positive and supportive team environment

• Observe and correct all unsafe conditions that could cause associate or customer accidents, ensuring that every customer receives a positive experience

• Notify QA of any cleaning issues or maintenance required on front end, ensuring that every customer receives a positive experience

• Successfully complete computer-based training (CBT) and training aid courses, ensuring that every customer receives accurate and efficient service

• Perform the task of cashier when scheduled or as needed per the surge plan guidelines, ensuring that every customer receives accurate and efficient service

• Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained, ensuring that every customer receives a positive experience

• Perform the task of Food Lion To-Go Runner when scheduled or as needed, ensuring that every customer receives a positive experience

• Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper, and restock cigarette drawers at each check lane, ensuring that every customer receives accurate and efficient service

• Find more efficient ways to do the job and seek to reduce costs and improve labor productivity, maintaining a positive and supportive team environment

• Perform all other duties as assigned, ensuring that every customer receives a positive experience

Qualifications:

• High school graduate or equivalent preferred

• Effective communication and customer service skills

• Ability and willingness to learn multiple tasks and technical requirements of the job

• Ability to perform the technical requirements of cashier and service center

• Must meet minimum age requirements to perform specific job functions

• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirements:

• Ability to use computers, smart devices, and other communication systems required to perform job functions

• Perform repetitive hand and arm motions

• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion

• Pull or push up to 75 lbs. on occasion

• Stand 100% of the time, frequently walking short distances

• Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners

• Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator

• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level

• Meet established volume activity standards for the position

• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

• Have sufficient visual ability to check ID cards, checks, invoices, and other written documents

  • Creedmoor, Texas, United States Walgreens Full time

    At Walgreens, we're looking for a Customer Service Associate to join our team. As a key member of our retail sales team, you'll be responsible for delivering exceptional customer experiences and providing courteous, fair, friendly, and efficient checkout service. Your goal will be to recommend items for sale to customers and suggest trade-up and/or companion...


  • Creedmoor, Texas, United States AMT Group Inc Full time

    Job Title: Service AssistantJob Summary:The Service Assistant plays a vital role in providing exceptional customer service and support to our clients. This individual will be responsible for resolving customer issues, creating service documents, and maintaining accurate records.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely...


  • Creedmoor, Texas, United States AMT Group Inc Full time

    Job SummaryThe Accounts Payable/Accounts Receivable Clerk is a key role that maintains financial records and processes accounts receivable and accounts payable transactions.Responsibilities include verifying amounts owed and received, ensuring transactions are recorded promptly and accurately, and preparing reports of delinquent accounts.The ideal candidate...


  • Creedmoor, Texas, United States Sun Tan City Full time

    About Sun Tan CitySun Tan City is a leading family-owned tanning salon chain with over 250 locations across 20 states. As a valued member of our team, you'll be part of a dynamic and supportive environment where you can grow your skills and advance your career.Job SummaryWe're seeking enthusiastic and customer-focused individuals to join our team as Retail...


  • Creedmoor, Texas, United States CVS Health Full time

    CVS Health Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Store Associate at CVS Health.Key Responsibilities:Provide exceptional customer service by anticipating and meeting customer needsIdentify and resolve potential service issues in a timely and professional mannerPerform cashier duties, including...

  • Shift Manager

    3 weeks ago


    Creedmoor, Texas, United States Taco Bell Full time

    About the Role:We are seeking a skilled Shift Manager to join our team at Taco Bell. As a Shift Manager, you will be responsible for providing leadership and direction to our team members, analyzing and responding to operational and business demands, and ensuring excellent customer service.Key Responsibilities:Receive orders, process sales, and manage...


  • Creedmoor, Texas, United States Food Lion Full time

    Job Title: Produce AssociateJob Summary:As a Produce Associate at Food Lion, you will be responsible for providing exceptional customer service and maintaining a high level of product quality in the Produce Department. You will work closely with the Produce Manager to ensure that all products are displayed and merchandised according to company standards....


  • Creedmoor, Texas, United States Food Lion Full time

    Job SummaryAs a Perishable Department Associate at Food Lion, you will be responsible for providing quality customer service within the Perishable Department. Your primary focus will be on maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service, and minimizing shrink through proper...


  • Creedmoor, Texas, United States Food Lion Full time

    Job Title: Produce AssociateJob Summary:As a Produce Associate at Food Lion, you will be responsible for providing exceptional customer service and maintaining a high level of product quality in the Produce Department. You will work closely with the Produce Manager to ensure that all products are displayed and merchandised to meet company standards. Your...


  • Creedmoor, Texas, United States Ontic Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Order Management Coordinator to join our team at Ontic. As a key member of our Type Certificate Program, you will be responsible for ensuring the smooth execution of our TC program support, upholding company values, and providing exceptional customer service.Key ResponsibilitiesRespond...


  • Creedmoor, Texas, United States Insight Global Full time

    Job Title: Mechanical Engineer - Equipment DesignWe are seeking a skilled Mechanical Engineer to join our team in Creedmoor, NC. As a Mechanical Engineer - Equipment Design, you will be responsible for providing technical expertise in 2D and 3D design for customized construction equipment.Key Responsibilities:Design and develop customized construction...

  • Pharmacy Technician

    2 weeks ago


    Creedmoor, Texas, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled and motivated Pharmacy Technician to join our team at Walgreens. As a Pharmacy Technician, you will play a vital role in providing exceptional patient care and supporting our pharmacists in the delivery of high-quality services.Key ResponsibilitiesAssist pharmacists in the preparation and dispensing of medications,...


  • Creedmoor, Texas, United States Insight Global Full time

    Job Title: Mechanical Design SpecialistJob Summary:We are seeking a skilled Mechanical Design Specialist to join our team at Insight Global. As a Mechanical Design Specialist, you will be responsible for providing technical expertise in 2D and 3D design for customized construction equipment.Key Responsibilities:Drafting of customized orders in...

  • CDL Roll-off Driver

    3 weeks ago


    Creedmoor, Texas, United States Bronwick LLC Full time

    Job SummaryWe are seeking a skilled CDL Roll-off Driver to join our team at Bronwick LLC. As a Roll-off Driver, you will be responsible for operating a roll-off truck and transporting loads to a designated landfill site.This is a local route position, with drivers working from home every night and enjoying overtime opportunities most weeks.Key...

  • CDL Driver Position

    3 weeks ago


    Creedmoor, Texas, United States Bronwick LLC Full time

    Job SummaryThe Front Load Driver operates a front load truck, servicing customers along an established route in the manner and sequence determined by TDS.Driver will transport loads to a designated receiving site (transfer station, MRF, landfill or composting). The Driver is responsible for operating the front load truck safely at all times, staying current...

  • Nurse Practitioner

    3 weeks ago


    Creedmoor, Texas, United States WellStar Health System, Inc. Full time

    Job SummaryWe are seeking a highly skilled and compassionate Registered Nurse to join our team at Paulding Hospital. As a Registered Nurse on our Medical/Telemetry floor, you will be responsible for providing high-quality patient care to patients with a variety of medical and surgical conditions.Key ResponsibilitiesPerform the Nursing Process (assessment,...


  • Creedmoor, Texas, United States Wellstar Health System, Inc. Full time

    Career Opportunity for a Certified Cardiovascular Care Specialist at Wellstar Health System, Inc.We are seeking a highly skilled Certified Cardiovascular Care Specialist to join our team at Wellstar North Fulton Hospital. As a key member of our interdisciplinary care team, you will be responsible for providing exceptional patient care and contributing to a...


  • Creedmoor, North Carolina, United States GPM Investments Full time

    OverviewAt GPM Investments, we're more than just a convenience store chain. We're a community hub where customers find a welcoming atmosphere, helpful service, and a sense of belonging. As a Cashier/Sales Associate, you'll be the heartbeat of our store, ensuring our customers have a positive experience.Responsibilities• Provide exceptional customer...


  • Creedmoor, North Carolina, United States Rose Mart Full time

    OverviewRose Mart is seeking a highly motivated and customer-focused individual to join our dynamic team as a Cashier/Sales Associate. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring seamless cash handling...


  • Creedmoor, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 403279_external_USA-NC-Creedmoor Address: USA-NC-Creedmoor-2531 J E Lyon Station Rd Store Code: Store 00223 Front End (7207618) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...


  • Creedmoor, North Carolina, United States Air Clean Systems Full time

    Job SummaryWe are seeking a highly skilled Depot Service Technician to join our team at Air Clean Systems. The successful candidate will be responsible for ensuring the repair and return of capital equipment to customers within the specified timeframe.The ideal candidate will have a strong background in technical service and repair, with excellent...

  • Service Assistant

    2 weeks ago


    Creedmoor, North Carolina, United States Air Clean Systems Full time

    h3JobDescription/h3pAsaServiceAssistantatAirCleanSystems,youwillplayavitalroleinprovidingexceptionalcustomersupportandensuringthesmoothoperationofourequipment./ppbKeyResponsibilities:/b/pulliResolvecustomerissuesviaphone,email,andothercommunicationchannels./liliDocumentcustomerinteractionsandequipmentissuesforfuturereference./liliCollaboratewiththeservicetea...


  • Creedmoor, North Carolina, United States Altec Industries , Inc. Full time

    About the RoleWe are seeking a Technical Sales Associate to join our team at Altec Industries, Inc. in Creedmoor, NC. As a Technical Sales Associate, you will play a key role in revenue and profit growth for named accounts while providing creative, custom solutions for our customers.Key ResponsibilitiesAdvocate for customers with creative solutions while...

  • Driver Helper

    7 days ago


    Creedmoor, United States United Parcel Service Full time

    SHIFT YOUR FUTURESeasonal Driver HelperSHIFT YOUR TEAMWho exactly are UPS Seasonal Driver Helpers?As a Driver Helper this is a position where you'll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It's a lot of in and out of the truck, making deliveries, and...

  • Driver Helper

    7 days ago


    CREEDMOOR, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...


  • Creedmoor, North Carolina, United States Drive Line Service Full time

    Flexible Hour Merchandising OpportunityWe are seeking a skilled and detail-oriented Retail Merchandising Specialist to join our team. As a Retail Merchandising Specialist, you will be responsible for visiting various retail locations within a 25-mile radius of your home to audit products, count inventory, set new fixtures and displays, and perform other...


  • Creedmoor, United States Eagle Fire Full time

    Since 1987, Eagle Fire Inc has evolved into a best-of-class provider of fire sprinkler systems, fire protection, life safety services, special hazards systems, fire alarm services, access control systems, fire protection systems management, and fire extinguisher sales and service in support of the commercial, industrial, government, and mercantile...


  • Creedmoor, United States United Parcel Service Full time

    SHIFT YOUR FUTURESeasonal Warehouse WorkerUPS Quick ApplyApplying for this role online is quick and easy – and you could even schedule your first day of work within 10 minutes!The steps are simple:1) Provide some basic information to start the application process.2) Watch a short video to see what the job is like.3) Complete our online application...


  • CREEDMOOR, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Warehouse Worker UPS Quick Apply Applying for this role online is quick and easy – and you could even schedule your first day of work within 10 minutes!  The steps are simple:  1) Provide some basic information to start the application process. 2) Watch a short video to see what the job is like. 3) Complete...


  • CREEDMOOR, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Warehouse Worker UPS Quick Apply Applying for this role online is quick and easy – and you could even schedule your first day of work within 10 minutes!  The steps are simple:  1) Provide some basic information to start the application process. 2) Watch a short video to see what the job is like. 3) Complete...

  • Driver Helper

    1 week ago


    Creedmoor, United States United Parcel Service Inc. Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...

  • Field Installer

    1 month ago


    Creedmoor, United States CS Medical LLC Full time

    CS Medical With continued business growth and expanding engineering initiatives, CS Medical has an immediate opportunity for a full-time Service Technician. CS Medical is a leading manufacturer of FDA registered disinfectors used in hospitals worldwide. The company has patented devices that provide high level disinfection for ultrasound intra-cavity...

  • Field Installer

    4 weeks ago


    Creedmoor, United States CS Medical LLC Full time

    CS Medical With continued business growth and expanding engineering initiatives, CS Medical has an immediate opportunity for a full-time Service Technician. CS Medical is a leading manufacturer of FDA registered disinfectors used in hospitals worldwide. The company has patented devices that provide high level disinfection for ultrasound intra-cavity...

  • Product Manager

    1 week ago


    Creedmoor, United States AMT Group Inc Full time

    Position: PRODUCT MANAGERReports to: Director of SalesINTRODUCTION With continued business growth, ever-changing market needs and a strong desire for global expansion in the laboratory safety industry, AirClean® Systems has an immediate opportunity for a full-time Product Manager. AirClean Systems designs and manufactures ductless fume hoods, laminar flow...

  • Electrical Assembler

    3 weeks ago


    Creedmoor, North Carolina, United States AMT Group Inc Full time

    Job Title: Electrical Assembler - Assembly SpecialistAirClean Systems is seeking an experienced Electrical Assembler to join our team. As an Electrical Assembler, you will be responsible for performing electrical assembly duties for all products produced for AirClean Systems.Key Responsibilities:Perform all electrical assembly duties for all products...

  • Electrical Engineer

    3 weeks ago


    Creedmoor, North Carolina, United States Air Clean Systems Full time

    Job Title: Electrical EngineerAt Air Clean Systems, we are seeking an experienced Electrical Engineer to join our Engineering team. As an Electrical Engineer, you will be responsible for designing and developing electrical systems, products, and solutions that meet the needs of our customers.Key Responsibilities:Design and develop electrical systems,...

  • Electrical Assembler

    3 weeks ago


    Creedmoor, North Carolina, United States AMT Group Inc Full time

    Job Title: Electrical AssemblerAirClean Systems is seeking an experienced Electrical Assembler to join our team. As an Electrical Assembler, you will be responsible for performing all electrical assembly duties for our products, ensuring they are assembled correctly and safely for delivery to customers and distributors.Key Responsibilities:Perform assembly...