Sales Specialist Cabinets

2 days ago

Hagerstown, Maryland, United States Lowe's Full time
Job Title: Sales Specialist Cabinets

At Lowe's, we're committed to delivering exceptional customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Specialist Cabinets, you will be responsible for providing expert advice and guidance to customers on our cabinet products, ensuring that they find the perfect solution for their needs.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and addressing their needs in a timely and professional manner.
  • Develop and maintain a thorough knowledge of our cabinet products, including features, benefits, and applications.
  • Assist customers in selecting the right cabinet products for their projects, providing recommendations and solutions to meet their needs.
  • Process sales transactions accurately and efficiently, ensuring that customers receive their products in a timely manner.
  • Maintain a clean and organized store environment, ensuring that products are properly displayed and stored.
Requirements:
  • High school diploma or equivalent required.
  • 1 year of external experience in customer-facing sales or 6 months of Lowe's retail experience.
  • Ability to lift 25 pounds without assistance and may lift over 25 pounds with or without assistance.
  • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Preferred Qualifications:
  • 1 year of experience entering and submitting customer sales orders, including Special Order Sales.
  • 2 years of experience identifying and selling products based upon customer needs or plans.
  • 2 years of experience in providing customer service, including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
  • 2 years of experience following up on outstanding or incomplete customer orders, sales, or installs.
  • 1 year of experience promoting product-related services and plans, such as installation, delivery, credit financing, or extended protection plans.
  • 2 years of experience in a sales environment with required sales goals or metrics.
  • 1 year of employment with Lowe's as a Sales Specialist.
  • 2 years of experience designing customized products for customers through the use of 20/20 or Computer-Aided Design system.
  • Professional Certification related to position being considered (i.e., NKBA - National Kitchen & Bath Association).
  • Associate Degree in Interior Design.
Benefits:
  • Health, dental, and vision insurance.
  • Life and disability insurance.
  • Paid time off based on role, tenure, and locality, including vacation, holidays, sick, and volunteer time.
  • Flexible spending and health savings accounts.
  • 401(k) Retirement account with company match.
  • Employee Assistance Program with concierge, work/life services, and no-cost counseling for all kinds of needs.
  • Education support programs, including tuition assistance and trade skills scholarships.
  • Business Travel Accident insurance.
  • Maternity and Parental leave.
  • Adoption assistance.
  • Lowe's Associate Discount and broad discount platform.
  • Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards.

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