Dining Service Assistant

2 months ago


Brooklyn Center, Minnesota, United States Ecumen Full time
About the Role

The Dining Assistant is a vital member of our team at Ecumen Prairie Lodge, responsible for providing exceptional service to our residents, families, and guests. This role requires a high level of attention to detail, excellent communication skills, and a passion for delivering outstanding customer service.

Key Responsibilities
  • Food Service: Serve meals to residents according to diet orders and portion sizes, ensuring all food is served at the proper temperature.
  • Cleanliness and Sanitation: Maintain a clean, sanitary, and safe work area, labeling, dating, and rotating products to ensure an adequate and fresh inventory of food and supplies.
  • Equipment Operation: Operate all equipment safely and efficiently, in accordance with established procedures.
  • Opening and Closing Duties: Complete assigned opening and closing duties, including routine, daily, and weekly cleaning responsibilities.
  • Communication: Respond to resident requests, concerns, or complaints, and promptly notify supervisors of any changes in residents' personal health.
  • Teamwork: Partner effectively with others in a demanding and changing environment, supporting all employees within the community as directed by the leadership team.
Requirements
  • Essential Job Responsibilities: Provides exemplary service to residents, families, and guests, ensuring all feel welcome and are given responsive, friendly, and courteous service.
  • Food Preparation and Service: Serves meals to residents per diet order and portion size, with all food served at the proper temperature.
  • Cleanliness and Organization: Maintains a clean, sanitary, safe, and efficiently organized work area, with products labeled, dated, and rotated to ensure an adequate and fresh inventory of food and supplies.
  • Equipment Operation and Safety: Operates all equipment safely and efficiently, in accordance with established procedures.
  • Communication and Teamwork: Responds to resident requests, concerns, or complaints, and promptly notifies supervisors of any changes in residents' personal health, while partnering effectively with others in a demanding and changing environment.

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