Service Solutions Expert

7 days ago


Shelbyville, Tennessee, United States Revolution Full time
About the Position:
Revolution seeks a dedicated Customer Service Representative to join its dynamic team. As a key ambassador, you will address customer inquiries, build strong relationships, and contribute to a positive work environment.

Main Responsibilities:
  • Manage incoming calls, emails, and faxes, providing timely solutions.
  • Upskill through training and process development to enhance customer experience.
  • Liaise with internal teams to ensure effective issue resolution.
  • Deliver accurate transaction processing.
  • Utilize technical tools to address complex customer requests.

Essential Qualifications:
  • Associates degree or equivalent professional experience.
  • Preferably experienced in manufacturing environments.
  • Exceptional interpersonal, problem-solving skills.
  • Customer-centric approach to every interaction.
  • Ability to think critically, adapt quickly.
  • Proficiency in MS Office, CRM software.

Salary and Benefits:$55,000 - $80,000 per year, encompassing medical insurance, retirement planning, paid leave, and career development opportunities.

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