PR Account Supervisor

3 days ago

Los Angeles, California, United States Sensis Full time
About Sensis

Sensis is an integrated cross-cultural marketing agency that reflects and embraces the cultural diversity of America to develop meaningful social marketing programs that drive measurable conversions.

Job Title: PR Account Supervisor

We are seeking a highly skilled PR Account Supervisor to join our growing Amplification Practice, which brings public relations, social media, and content under one practice.

Key Responsibilities:
  • Develop and implement strategic public relations programs for clients
  • Manage team daily, create a good team culture, and mentor team members for success
  • Act as the primary point of contact for assigned clients, escalate, track, and solve client issues by monitoring and managing all aspects of daily client performance
  • Understand the impact of social media and influencer engagement for PR efforts and know how to incorporate these elements into comprehensive PR initiatives
  • Serve as the liaison between the agency and client to ensure that client goals, budget, and target audience are reached
  • Develop and maintain strong relationships with key media and client stakeholders at both senior and mid-management levels and have an in-depth knowledge of the industry and client business needs
  • Manage accounts, including fiscal responsibilities, execute billing practices, and maintain detailed record keeping and follow-up
  • Attend and facilitate all status meetings, client meetings, and client calls, deliver formal and informal presentations to clients and internal team members
  • Display marketing curiosity and a willingness to push your own thinking and the agency's work in new directions
  • Acquire in-depth knowledge of each client's business and industry
  • Must possess excellent writing and communication skills to effectively explain ideas to clients regarding their PR programs
  • Assist in the development of all aspects of PR program development
  • Ensure that client expectations and requirements are clearly understood and maintain overall satisfaction and retention of clients on assigned programs/campaigns
  • Take ownership of projects, develop and manage budgets, schedules, and scope of resources through collaboration with other team members
  • Prepare thorough, accurate, and consistent work to clients reflective of the agency's quality standards
Requirements:
  • Experience working in highly collaborative, integrated teams at mid-size or large PR agencies
  • Bachelor's degree in Communications, Journalism, or Public Relations
  • 6+ years of account management and supervisory experience
  • Excellent organizational skills with a keen attention to detail
  • Ability to think strategically
  • Ability to multi-task and prioritize assignments
  • Ability to work both as part of a team and independently
  • Ability to balance revenue, client satisfaction, and operational responsibilities while meeting deadlines
  • Strong interpersonal, customer service, presentation, organizational, and problem-solving skills
  • Proficiency in Microsoft Office, Excel, and PowerPoint
  • Bilingual - a plus
What We Offer:

Medical, dental, vision, Aflac, 401K, generous PTO, and potential growth opportunities

Glendale/Orange County, CA location

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