Billing System Implementation Analyst

2 weeks ago


New York County New York, United States Cover Whale Full time

We are looking for a highly qualified and experienced Billing System Implementation Analyst with expertise in the Property and Casualty (P&C) Insurance sector.

The successful candidate will possess a comprehensive understanding of insurance billing workflows, outstanding analytical capabilities, and a solid history of effectively managing and supporting billing system initiatives from start to finish.


Key Responsibilities:

Requirements Analysis:
Conduct detailed assessments and gather information on existing billing workflows and systems.

Document all specifications related to the new billing system requirements.

Convert business needs into functional specifications for IT teams.

System Deployment and Integration:


Collaborate closely with offshore vendors and Cover Whale IT and development teams to ensure precise implementation of billing system solutions.

Facilitate the integration of billing systems with other essential insurance systems (policy administration, claims, etc.).

Oversee user acceptance testing (UAT) and work with stakeholders to confirm system modifications.

Stakeholder Collaboration:
Serve as a point of contact between business stakeholders, IT teams, and external vendors.

Communicate project status, risks, and challenges to stakeholders.

Provide training and assistance to end-users regarding new billing system features.

Process Enhancement:
Identify chances to refine and optimize billing workflows.

Suggest best practices and innovative strategies to improve billing system efficiency.

Create and maintain documentation, including process diagrams, user manuals, and training resources.

Data Evaluation and Reporting:
Conduct data analysis to aid decision-making and project results.

Generate and assess reports to track billing system performance and recognize trends.

Qualifications:

Bachelor's degree in Business Administration, Information Systems, or a related discipline.


A minimum of 5 years of experience as a Business Analyst, specifically in billing system implementation within the P&C Insurance industry.

Thorough knowledge of P&C insurance billing workflows and systems.

Expertise in requirements analysis, business process modeling, and documentation.

Strong analytical and problem-solving abilities.

Excellent communication and interpersonal skills.

Familiarity with project management methodologies (Agile, Waterfall) is advantageous.

Knowledge of billing software and tools commonly utilized in the insurance sector.

Preferred Qualifications:
Experience with SQL and data analysis tools.

Understanding of regulatory requirements and compliance related to insurance billing.

Compensation:
This is a 6-month contract position with a high likelihood of extension. Compensation is set at $90 per hour.

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