Customer Service Representative

4 weeks ago


Brick, United States European Wax Center Brick NJ Full time
{"title": "A Day in the Life of a Guest Service Associate", "content": "

At the European Wax Center Brick NJ, we're looking for a Guest Service Associate to join our team. As a Guest Service Associate, you'll be responsible for providing a lasting and engaging experience for our guests by booking reservations, confirming reservations, and handling guest concerns.

Key Responsibilities:

  • Greet guests with a smile and check them into their reservations
  • Educate guests on our products, savings programs, and services
  • Check guests out and prebook their next reservation

What Sets You Apart:

  • Ability to be friendly and engaging
  • Ability to focus on phone calls in a fast-paced environment
  • Ability to build effective relationships with guests; must have good interpersonal skills
  • Must be dependable and reliable
  • Must have flexibility to meet shift requirements
  • Must be a team player and pick up shifts, if needed

Compensation:

  • $15.13+ total compensation including bonus and incentives
  • Health Insurance

Job Perks:

  • Opportunities for growth
  • Fun, upbeat work environment
  • Vacation days
  • Free lunch at team meetings
  • Continued education
  • Uncapped commission
  • Discounted waxing and products
", "lang_code": "en"}

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